Today, there is sound regulatory observance of all online casinos ensuring that the gaming offered is fair, but as a newcomer, there are obviously several issues that you need to be aware of before you part with any of your hard earned cash.
- The Rules!
Study the casino site's terms and conditions! Especially any incentive offers that may be available - all offers are not created equal. You should be fully aware of all the rules both for the site and the game you are playing before you play with real money as mistakes are not easy, if not impossible, to rectify. Two very important conditions to check are the charges on deposits/withdrawals and when you can withdraw funds. The later especially applies to any incentives that may be available to you.
- What Level Of Customer Support Is Available?
Do they have a free phone / toll free number that they can be contacted on? This is vital in my opinion. I will often call before making any deposit to check this out thoroughly. An on-line chat service is very good as well for those quick support queries you may have. Do they have one? What about e-mail? This is my least favourite choice but I would always make sure they can be contacted via this method as well. The best casinos will have all of these facilities for you to call on for any support issues that arise during play.
- Are There Any Comments To Be Found On-Line?
Do a quick search and see if there are any comments around, good or bad. There are many reputable gambling forums available to you and just ask the questions and see what more experienced players have to say. Reputation is paramount for an online casino and the good ones go to great length to keep their clients happy. As in all walks of life, bad news spreads much quicker than good news and a casino's reputation can be destroyed with just a few bad stories. When viewing posts on forums you will learn to quickly distinguish between a "rant" from someone who has just lost all their money and genuine complaints or praise. Just like with the casino investigation, never take a single post at face value. Always dig a little deeper and you will most likely get the truth.
- Bonuses And How They Work!
No doubt you will have seen some of the sometimes ridiculous amounts of money that is available in "bonus" incentives. There are many websites today solely dedicated to just that alone. Don't get overexcited! There are always conditions and this is why you must check these offers out fully. Most, if not all, bonus deposits will require a certain amount of "play-through". Simply put, this means that for whatever amount the casino gives you as a bonus, this amount of money will have to be played a certain number of times. For $100, for example, you may have to generate play worth $1000 or more. There may also be restrictions as to what games you can play with this money and they may also limit the size of the stake you can use. Sometimes the casino may restrict the bonus to slot machines when you want to play Blackjack. Once again ... check the rules! Remember, casinos are not there to give away money, but if you use these bonuses wisely they can be very worthwhile.
- The House Never Loses!
Let' bring this right back down to earth for a moment. I realise we all dream of hitting that huge jackpot one day but we have to be realistic. This IS gambling after all and historically only very few people make any sort of living from this activity. Like it or loath it, this fact is the simple and honest truth.
Never gamble with what you cannot afford to lose but never gamble with the intention of losing. Do your research, take advantage of any reasonable offers available and play wisely my friend. Maybe one day...
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